Dalby Leagues Club Privacy Policy

Privacy Policy Summary

Dalby Leagues Club is committed to safeguarding your personal information. This policy outlines how we collect, store, use, and protect data in compliance with the Australian Privacy Principles. We use systems such as Wildcat and Alveo to manage data securely and efficiently. For more information, the full policy is detailed below.

1. Introduction

Dalby Leagues Club Inc. is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we manage personal information collected from members, patrons, employees, contractors, and website visitors.

2. Information We Collect

We collect personal information, including: name, address, contact details, date of birth, ID verification, membership data, payment information, and CCTV footage. Sensitive data may also be collected in line with gaming compliance or incident reporting.

3. How Information is Collected

Information is collected through membership forms, event/function bookings, employment applications, our website, gaming activity (via Wildcat), our in-house loyalty programme and customer interactions. Alveo is used for digital marketing and communication storage.

4. Purpose of Collection

We collect information to provide services, manage memberships, promote events, ensure safety, process payments, and comply with regulatory obligations, including gaming and liquor licensing.

5. Use and Disclosure of Personal Information

Your data may be shared with third-party service providers (e.g., IT, banking, marketing) to support our operations. We do not sell or rent personal data. Information may be disclosed to law enforcement or regulatory bodies when required by law.

6. Data Security and Storage

Dalby Leagues Club takes reasonable steps to protect your personal information against loss, misuse, unauthorised access, or disclosure. Data is stored securely onsite and in trusted cloud systems such as Alveo. Access is limited to authorised personnel.

7. Access and Correction

You may request access to the personal information we hold about you, or request a correction, by contacting the General Manager. We will respond within a reasonable timeframe and may require ID verification.

8. CCTV Surveillance

CCTV cameras are used throughout the venue for safety and asset protection. Footage is securely stored and only accessed by authorised staff. It may be provided to police or the Office of Gaming and Liquor Regulation if required.

9. Overseas Disclosure

Where possible, data is stored in Australia. However, some cloud-based platforms (like Alveo) may store data overseas. We ensure all providers meet relevant privacy obligations.

10. Complaints and Concerns

If you have any concerns about your privacy or this policy, please contact the General Manager. We take privacy complaints seriously and will investigate promptly.

11. Policy Updates

This policy may be reviewed and updated periodically. The most current version will be available on our website and at reception.

12. Contact Information

Dalby Leagues Club Inc.
Orpen Street, Dalby QLD 4405
Phone: 07 4662 1433
Email: admin@dalbyleagues.com.au